All orders are shipped from Brooklyn, New York. Please allow 24-48 hours for order processing excluding weekends and national holidays. Shipping cost is waived to allow our customers to get the right size. All order are shipped via USPS. Standard U.S. shipping takes 5 to 7 business days. You will be sent an email confirmation once your order is shipped, with USPS tracking code.
For international order, we offer DHL express world wide shipping only. We do not offer return for international orders. Please be careful when choosing the size, we recommend looking at our size chart to choose the right size or contact us for help at email@example.com
To cancel or change:
Contact us as soon as possible before we ship your order. Email firstname.lastname@example.org
For lost packages:
After an order is delivered to the correct shipping address, we are not responsible for lost or stolen packages. It is the responsibility of the receiver to locate packages.
Returns fee are waived when exchange for a different style or size
Full priced items may be returned back within 3 days of arrival for an exchange, store credit or refund. Altered items are not illigable for return
To be eligible for a return, your item must be unused, unworn and in the same condition that you received it. New with all tags in the original packaging
We offer exchanges. If you need a different size, item, etc. please place a new order for the item and return your current Full Priced item for a refund
SALE ITEMS cannot be refunded or exchanged
To make a return or exchange please contact us to assist you
For international orders, we do not offer return or exchange
To avoid any cleaning damage:
Please make sure to read the care page to understand how to take care of your garment. Contact us at email@example.com with a photo and your order number for more assist.
For further questions contact us at firstname.lastname@example.org